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Customer Terms and Conditions

1. Object :

The FairBooking program is a partnership program which aims to connect hotels directly to their guests. Its goal is to promote direct reservation without intermediaries.

2. Eligibility and period of validity

The FairBooking program is intended to adult individuals. Membership is nominative and can only be used for personal use. The membership is valid for as long as its registration or the existence of the FairBooking program continues. FairBooking reserves the right to stop any activity without notice or compensation of any kind. Reservations made through FairBooking are considered direct reservations and remain under the conditions defined at the time of booking. Membership is free.

3. Terms of use

The FairBooking member receives from the FairBooking participating hotels the best guaranteed rate or an advantage with a value of at least 5% of the displayed room rate of the establishment for a given date. This advantage can be realized in different ways : either a reduction on the room rate, or a service of equivalent value (a free breakfast, an upgrade ...) This advantage cannot be combined with any other existing promotional offers. Only direct reservations without intermediaries are eligible for the FairBooking program. Upon the reservation by phone, by mail or on the official website of the hotel, the Fairbooking member makes himself known and the establishment applies the advantage. Applicable within the limits of rooms available for a given date.

Are excluded from the program FairBooking, current promotions, group bookings (beyond 5 people), bookings that are not direct, reservations for hotels that have not joined the FairBooking program.

4. Privacy and security of information

The information collected is necessary for your membership. They are subject to computer processing and are intended for use of the FairBooking program only. In application of articles 39 and following of the French law of January 6th, 1978 modified, you benefit from a right of access and correction of the information that concerns you. If you wish to exert this right and to obtain details about the information concerning you, send a message to


FairBooking cannot be held responsible in any way whatsoever for any litigation concerning the reservation, the stay or any other element of the service delivered by the hotel to its guest. Any dispute must be settled in the context of the relationship in between the hotel and its client.

6. Unsubscription

Unsubscribe is possible and can be done by sending a request to